At ClusterVision we recognise that not all of our customers have the dedicated resources or skills required to maintain the high levels of cluster management needed by their user communities.
For these customers, Managed Services (MS) provides a professional and secure cluster management service, designed to enhance the overall experience of cluster ownership, by relieving the burden of in-house operation.
Through Managed Services, ClusterVision’s engineers are able to manage every aspect of your cluster system. We can ensure a high quality management process which will not only ensure effective day to day operation, but will also help to optimise your cluster’s performance and minimise user-downtime.
Runtime system security auditing and reporting
Creation and access to incremental system backups
Access for non-default types of remote connection
Administration for 3rd party tools and applications
Administration for queuing and scheduling
Comprehensive first and second level helpdesk service
Management of authenticated user accounts
Management level infrastructure reporting
Monitoring and action on environmental metrics
Maintenance and support for parallel file systems
Administration of network systems and components
Management of failover and redundancy systems